In-Store Services

Gift Registry
Come into the shop and create a registry like no other. Select from our staples like Iittala and Alessi, and add some fun One-Of-A-Kind art pieces as well. Get what you’re really looking for.










Gift Wrapping
We offer unique gift wrapping options for almost all items at the shop. You can chose your own paper from our selection and we’ll do the rest. Present your loved ones with something special and unique.










White Glove Service
Everyone at Ma Zone wears white cotton gloves when handling the merchandise. This ensures the quality of each and every item in the shop and adds to the atmosphere of a clean and polished look.






In Store Design Consultations
Ma Zone is a full service design shop, staffing a team of professionals that all possess different design backgrounds. Clients can bring in floor plans and images of their home and inspiration and our team will assist with any aspect of the design process that is desired. We can help to select colour palettes and furnishings and give the best options for space planning. Our team will provide their expertise as well as a positive experience.




Policies

Store Return Policy

Our first priority is to always ensure client satisfaction, and in order to do so we encourage all customers to review our store policies. The shop does not issue refunds, instead a store credit or exchange for stock items will be given within a 7 day period. Original sales receipt must be provided at time of exchange. Some conditions apply. All discounted items, special/custom orders are final sale. Contact the store for further details or should you have any questions.






Ordering Policy
When placing an order at the store a minimum or 50% deposit is required. Orders will be processed the following business day; once the supplier/manufacturer has sent confirmation the order is final. Should you wish to cancel your order, an in store credit will be issued; no cash will be refunded. Most items take 4 to 8 weeks, however it is keeping within industry standards to have items delivered up to a 16 week period. In certain circumstance, unforeseen issues may occur, such as fabric availability, hold ups at customs, etc… and may result in a longer delivery time. Contact the store for further details or should you have any questions.
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